Conferences Case Study 2
Client: International Software Company
Event: European Forum
Venue: Lake Geneva, Switzerland
Project Overview
Following the success of the first European Forum in 2005 held in Estepona, Top Banana Team were invited once again to organise the following year's event on behalf of a leading international software company. We wanted to find a European venue which contrasted with the previous location, so we chose the beautiful Montreux Palace on Lake Geneva in Switzerland. The three day conference was attended by one hundred client customers, plus its senior management team who all travelled to Switzerland from various international destinations.
The forum included a welcome and gala dinner, local entertainment with a globally-renowned artist, a one day formal conference, leisurely rounds of golf, wine tasting and even spa treatments.
Top Banana Team co-ordinated the whole event and provided a vast range of organisational services ranging from sourcing the actual venue, organising flights & transfers, producing & distributing welcome packs, organising online attendance registration and the booking of all activities. In addition, Top Banana liaised with the hotel both prior to and during the forum to ensure a seamless experience for all those who attended.
Testimonial
The success of the forum is illustrated by the following quote from one of the guests. "I personally enjoyed the Customer Forum very much; the location was fantastic and the logistics immaculate. The setting for the cocktails and the gala dinner the following day were the highlights. The artist's rendering of Chaplin will remain in my memory for a very long time".
For this event, Top Banana Team provided the following services:
| . | Sourcing and booking of venue |
| . | Selection and co-ordination of all speakers & presenters |
| . | Liaising with the venue and organising all catering & audio visual requirements |
| . | Audience acquisition, design & mailing of invitations and follow-up mailings |
| . | Organising delegate online, fax & postal delegate registrations |
| . | Adding additional pages to company website including agendas & presentations |
| . | Management of registration database and production of client reports |
| . | All speaker liaison including management of all audio visual requirements |
| . | Full registration management and staff provision |
| . | Arranging all flights, transfers & hotel bookings |
| . | Looking after all delegates including those with any special needs or requirements |
| . | Delegate badge production both before and during the forum |
| . | Production & distribution of all delegate packs |
| . | Compiled post-event feedback report. |
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